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Public Sector Transformation

Delivering What Matters

Complex challenges. Smarter solutions. Lasting impact.

Public sector organisations play a vital role society - delivering essential services, supporting communities, and shaping national progress.

Today, they face growing pressure to do more with less: responding to complex social needs, meeting rising citizen expectations, and navigating economic uncertainty. In this landscape, digital innovation and effective transformation are essential to build resilience.

At Step5, we help make that happen. Our mission is to support the public sector in solving complex challenges and delivering trusted, high-impact transformation with clarity, confidence, and efficiency.

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What We Deliver

We work alongside a wide range of public sector bodies to address their most pressing challenges. From strategic portfolio management to business change and readiness, we bring clarity, control, and confidence to transformation.

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Programme Delivery

Leading complex change initiatives that support government priorities and deliver visible benefits to communities.

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PMO & Governance

Embedding control, transparency, and accountability across programmes to meet audit, assurance, and funding requirements.

Consultants reviewing digital plans on a tablet—representing business change, digital readiness, and collaborative transformation in the public sector

Digital Readiness & Business Change

Ensuring teams, systems, and services are equipped to adopt change with minimal disruption and maximum effectiveness.

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Risk & Assurance

Providing independent oversight to de-risk delivery, support compliance, and maintain public trust.

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Operating Model Design

Helping organisations reshape structures, roles, and processes to be more agile, efficient, and citizen-focused.

How We Work

Step5 is pre-approved on multiple public sector frameworks, providing organisations with a fast, compliant way to access trusted consultancy, specialist expertise, and digital delivery.

Our Frameworks

Our Approach

These principles guide how we engage, deliver, and build long-term relationships with public sector organisations.

Compliance

We work to the highest standards of regulatory, security, and procurement compliance.

Trust

We act with integrity, discretion, and reliability in every engagement.

Partnership

We work collaboratively with public sector teams to co-create sustainable solutions.

Transparency

Clear communication, governance, and reporting underpin all our delivery models.

Social Value

We actively drive social value by embedding equality, inclusion, wellbeing, sustainability, and community impact into how we work. These principles shape our decisions and are measured through tangible outcomes.

Sustainability

Step5 is committed to achieving Net Zero emissions by 2045. Our Carbon Reduction Plan underscores our commitment to environmental stewardship and our proactive role in addressing the challenges of climate change.

Charity

We believe in giving back to the communities we serve. Step5 supports charities and community causes through partnerships, sponsorship, and volunteering—backing organisations like Women in Transport, WorkTree, and Arthur Ellis, alongside local sports teams, food banks, and mental health initiatives.

Equality & Diversity

Equality, diversity, and inclusion are central to Step5’s culture. We embed inclusive practices through policies, training, leadership representation, and partnerships to drive meaningful, measurable impact across our workforce and industry.

Community

Alongside our colleagues across TXM Group, we support the communities we work within by partnering with local organisations, championing volunteering initiatives, and creating opportunities that leave a lasting, positive impact beyond project delivery.

Health & Wellbeing

Step5 supports employee wellbeing through mental health services, flexible working, enhanced maternity policies, and physical wellness benefits. With 100% participation, our approach fosters healthier, happier teams and a sustainable work-life balance.

Social Mobility

Step5 promotes social mobility by recruiting inclusively, supporting progression from disadvantaged backgrounds, and partnering with WorkTree to improve youth employability. We measure success through hiring data and the impact of outreach programmes.

Governance & Compliance

Delivering with integrity, transparency, and assurance.

ISO 9001

Certified Quality Management System, ensuring consistent, high-standard delivery across all client engagements.

ISO 27001

Information Security Management certification, demonstrating our commitment to data protection, confidentiality, and risk control.

Cyber Essentials Plus

Government-backed certification verifying that our systems are secure against common cyber threats.

Modern Slavery Statement

Step5 is committed to preventing modern slavery and human trafficking across our operations and supply chains.

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Let's Talk

If you have a challenge to solve, we're here to help.

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